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Are you looking for an easy way to quickly, and efficiently, respond to your Citizens’ Requests?

 

Township CRP

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Are you looking to improve how you process your Citizens’ Requests?

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City CRP Portal

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Are you looking to improve how you process your Citizens’ Requests?

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County Department CRP

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Are you looking to improve how you process your Citizens’ Requests?

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Governmental Agency CRP

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Are you looking how to improve how you process your Citizens’ Requests?

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Who is SBS Portals?

SBS Portals is a division of the SBS Group. We develop and market a cloud based software solution suite called Smart Business Solution Portal (SBS Portal).

What we do?

We combine the Best Business practices followed by successful companies and reliable IT tools, into a very simple, ready-to-use solution and offer it as a "Solution-as-a-Service".

Key Capabilities of the Citizen Request Processing Portal:

  • Ability for citizens to fill HTML/PDF and automatically route to the correct departments
  • Supports Online, Kiosk, Walk-in, Mobile, Phone-in requests
  • Support Tracking collection of payments for requests
  • A single HTML/PDF form can be filled in by multiple departments
  • Filled in forms can be stored in Digital File cabinets
  • Support automatic notifications, reminders and closures
  • Powerful dashboard for metrics associated with requests

Potential Customers:

If you have these needs or face the below mentioned challenges our portal may be able to help you:

  • County Depts.
  • City & Town Dept.
  • Townships
  • Government Agencies

Uniqueness:

While some of the capabilities offered by the product are available through various commercial software packages, the packaging of this Portal solution from a customer perspective is quite unique. It is designed ground up for:

  • Rapid Deployment
  • Great Price to Performance Value
  • Very Short Learning Curve and Easy to Use
  • Deploying Proven "Best in Class" Processes

ROI-Guaranteed:

The Portal is specifically designed to provide immediate white collar productivity by reducing process and task cycle times. We are aware that no company can afford to subscribe to a solution without a quantifiable ROI. We can demonstrate the potential ROI using key parameters that you provide. We are so confident that the benefits far exceed the subscription-based costs that we offer an unconditional free trial. For the price of a daily cup of coffee, each of your employees can work with a system that guarantees significant productivity improvement.

Get in Touch

  • Our Office in Michigan
    34405 W 12 Mile Rd
    Farmington Hills, MI 48331
  • Indiana Office
    908 E. Wayne St.
    South Bend, Indiana 46617
    www.informationandrecords.com


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